Accessibility Policy
Accessibility Policy
Bespoke Sword (“we,” “us,” or “our”) is committed to providing a positive shopping and browsing experience to all our customers and visitors, and we aim to facilitate the accessibility and usability of our website (https://www.bespokesword.com) for all individuals, including those with disabilities. Our goal is to enable all users to successfully gather information about our custom swords, submit orders, and engage with our services—whether you are using assistive technologies such as screen readers, magnifiers, voice recognition software, or video captions. This Accessibility Policy applies to our website and all digital properties under the ownership and control of Bespoke Sword.
Standards
Bespoke Sword intends that its website, to the extent possible, conforms with the Worldwide Web Consortium’s (W3C) Web Content Accessibility Guidelines version 2.1, Level AA Conformance (WCAG 2.1 Level AA). These guidelines are recognized globally as the standard for web accessibility, and we strive to implement them to ensure our website is usable by individuals with a wide range of disabilities, including visual, auditory, motor, and cognitive impairments.
Where conformance with WCAG 2.1 Level AA is not technically feasible or would require extraordinary measures to implement, Bespoke Sword has provided alternative means by which individuals with disabilities may access or interact with our website. These alternatives include, but are not limited to, a dedicated telephone number to accept phone orders and provide live support for accessing website content, as well as an email address to address accessibility-related inquiries and support needs.
Bespoke Sword takes web accessibility seriously and prioritizes the remediation of accessibility errors and bugs, treating them with the same level of urgency as any other critical website feature. We have retained an accessibility specialist to review our website content, identify areas for improvement, and provide guidance to ensure our digital properties are accessible to those with disabilities. Additionally, we train our employees and relevant contractors to assist individuals with disabilities in placing orders, accessing information, and engaging with our services—both through our website and via alternative communication methods.
Accessibility Assistance
If you have difficulty using or accessing any element of our website, please feel free to contact us for assistance. We are committed to providing the information, products, or transactions you seek through a communication method that is accessible for you, consistent with applicable U.S. accessibility laws (including the Americans with Disabilities Act (ADA) and state-specific accessibility requirements).
- Email: [email protected]
Our team will respond to your accessibility-related request promptly and work with you to find a suitable solution, such as providing information over the phone, assisting with order placement, or addressing specific accessibility barriers you may encounter.
Actions
Bespoke Sword is currently taking a variety of steps and devoting resources to further enhance the accessibility of our website. We have engaged an experienced accessibility consultant to conduct a comprehensive website accessibility audit, identify gaps in conformance with WCAG 2.1 Level AA, and provide detailed recommendations to improve accessibility. We are actively implementing these recommendations, including updating website content, enhancing navigation, and ensuring compatibility with assistive technologies, to ensure our website meets or exceeds applicable accessibility standards.
Ongoing Effort
At Bespoke Sword, we recognize that web accessibility is not a one-time achievement but an ongoing commitment. We are proud of the efforts we have completed and those currently in progress to make our website accessible to everyone. We continually review our website for accessibility issues, monitor updates to accessibility standards and laws, and seek innovative solutions to bring all areas of our website to the same high level of accessibility. We are dedicated to ensuring that individuals with disabilities can fully engage with our brand, products, and services.
Feedback
We welcome your feedback and suggestions on how we can improve the accessibility of our website. If you encounter any accessibility barriers, have ideas for improvement, or wish to provide comments on our Accessibility Policy, please contact us at [email protected]. Your input is valuable to us as we continue to enhance the accessibility of our digital properties.
Effective Date: April 26, 2026
Bespoke Sword reserves the right to update this Accessibility Policy from time to time to reflect changes in accessibility standards, laws, or our website practices. Any updates will be posted on this page, and your continued use of our website after such updates constitutes your acceptance of the revised policy.
